We believe your data is yours. This policy explains exactly what we collect, why we collect it, and how you can control it. We never sell your personal data to third parties.
Account information: When you register, we collect your name, email address, and company name (optional). Your password is stored as a secure hash — we never store it in plain text.
Messages and conversations: We store the messages you send to Kit and the responses generated on your behalf. This is necessary to provide memory and context across sessions.
Connected account data: If you connect Gmail or Google Calendar, we access emails, calendar events, and related metadata solely to perform tasks you request. We do not read your emails without your instruction.
Usage data: We collect anonymised usage statistics such as feature usage frequency, session duration, and error logs to improve the Service.
Payment information: Payment card details are handled entirely by Stripe and are never stored on our servers. We only store your subscription status and Stripe customer ID.
We do not use your personal conversations to train AI models without your explicit consent.
Kit uses the following trusted third-party services to operate. Each has its own privacy policy and security standards:
We share only the minimum data necessary for each service to function. We do not sell your data to any third party for advertising or marketing purposes.
We retain your data for as long as your account is active. Specifically:
You can request early deletion of your data at any time by contacting support@solvedai.ai.
You have the following rights regarding your personal data:
To exercise any of these rights, contact us at support@solvedai.ai. We will respond within 30 days.
We take security seriously and implement industry-standard protections:
In the event of a data breach that affects your personal information, we will notify you within 72 hours of becoming aware of the incident.
Kit uses only essential session cookies required for authentication and maintaining your logged-in state. We do not use:
You can control cookies through your browser settings. Disabling session cookies will prevent you from staying logged in.
The Service is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or through a prominent notice in the app. The “Last updated” date at the top of this page will always reflect the most recent revision.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:
We aim to respond to all privacy-related enquiries within 5 business days.